What Doctors Say About SilkOne EHR

During the past few months, my staff and I have started the major task of integrating our 23 year old practice away from our original software into SilkOne.
As anyone that has been in practice for a long time can imagine, this is a daunting task.
We are working diligently to learn the system, put in all the patient's and get the system rolling.
I am very pleased with the service team at SilkOne. From the very response owner of the company, to the entire support team, that are making the transition as easy as possible.
From the doctor standpoint, I have been able to ask questions, and learn more about the system, when I have been in need of small changes that would help enhance the system for our office as well as all offices on the system, the SilkOne team is amazingly fast to respond, and learn how the program can be made better.
The fact that it is an online based system as opposed to a system we run on our own serve, allows them to make changes quickly and more efficiently than I have ever experienced in all the years of practice.
I am a workflow detail oriented person, so when I have ideas on how the system may be helped by tweaking some things, they listen and for that I am grateful.
I can see how over the years, once we are settled in and running, this system is going to save our office time and money, and allow my staff to get back to taking care of people, and allow my wife and I to also enjoy our lives once again.

Thank You SilkOne Team,

I look forward to the system getting even better.

Before using SilkOne-EMR, we had one program for SOAP notes, one for billing, patient accounting, and scheduling. Not to mention as my practice grew, I had to buy a new program each year to meet my ever increasing standards.

But SilkOne-EMR solves all my problems. It integrates all of these systems into one feature that I can access online from any computer, even at home! Not only is SilkOne-EMR better deal than Platinum system, you don't have any expensive hardware to buy.

Not only have you saved me tons of money, but you have also lowered the stress on my office and myself tremendously. Thank you!

I recently started using the Silkone chiropractic office solution. I can tell you without hesitation that this is truly a great system! I have been with a different software company for the past 15 years... I often times reached a point of utter frustration due to the difficulty using their software, it was so slow that I would spend hours catching up on my daily notes.

With the SilkOne system my notes are done at the end of the shift and the majority of billing has also been sent out by days end!! The system also allows you, the doctor, to easily access reports, patient files, stats... Its GREAT!! Anant has worked closely with me and the staff to get us up and running as smoothly as possible.

I am so grateful for having picked Silk One as my software company for my chiropractic practice. I used to sit at my desk for about 2-3 hours writing soap notes, something that was very dreadful!

Since I began using Silk my notes are always done when I leave my office. Another real awesome thing about silk is the billing portion. I have fired my outside biller (saved about $1500 a month) and now do my billing 3 times a week from my PC in my office. It takes me just a few minutes to send out my claims and I get paid in about 10-15 days on most of my insurance claims!

I have owned several software systems, none have streamlined my office like Silkone's. Plus there is no one on the market that customizes the software to the user as you do and in a timely fashion. While switching over, your support even stepped in and helped resubmit Medicare files that had been problem children for us.

I love the fact that I can work on files, check my schedule, run reports from anywhere that I have internet. Having multiple offsite backups is also a relief, I am glad I am no longer the part time networking guy in my office... no more servers.

Prior to SilkOne-EMR, we were doing Paper notes and Paper Billing. With SilkOne, everything is electronic! That alone has speeded up the process of treating patients, from initial visit to daily soap notes to billing.

In addition, SilkOne has been extremely responsive to customize the software to meet our specific needs and their Customer support is incredible. I would absolutely recommend SilkOne to other Doctors who want to streamline their practice.

Thanks SilkOne for the easy to use, streamline software product. We had been searching for a way to make our office flow better and you have solved our problem.

We now collect money up front from patients, schedule patients out for their apts, plus all SOAP notes are electronically stored. Everything including creating mailing labels for our newsletters is in the system. Plus your customer support is exceptional.

A fellow chiropractor referred me to SilkOne, and I am grateful for that. With SilkOne, my office has become much more efficient in helping more patients, with less paperwork involved.

SilkOne has provided me the same type of quality of software system as others that cost hundreds more per month to utilize. With their system being web-based, it has also afforded me the luxury to work on notes from home.

Prior to SilkOne, we were using a very expensive System, with huge upfront cost and high upgrade fees each year. We were also having to manage and maintain our own Servers... We decided to switch to SilkOne because we got a much better System at much lower cost and we could make our Office Paperless.

SilkOne has also simplified and automated our Billing and we were able to further save money by bringing our Outsourced Billing back in-house.

SilkOne is the first chiropractic practice management software I have seen to do exactly what I always wanted in practice. Not only is it custom designed but it is also web-based so you can access your office from anywhere on planet earth.

I recommend it to all my clients and members. This is the best that has happened in chiropractic practice in a long time. And the cost is incredibly low for what you get!

It took a while for me to get the hang of it, but well worth it!
No more time wasted pulling charts or putting them away!
No more time wasted figuring out monthly stats-it's already automatic!
And best of all, an insurance company asked me for progress note details. Ugh! But now all I do is click Print, and the notes look Beautiful! I was actually proud to send them to the insurance company and am quite confident I'll get paid quickly!
Also, Anant is as great as you are about answering questions super fast! Amazing customer service.
Anyone who's not using this is crazy, and probably doing too much paperwork!

I think most practitioners would agree that they enjoy working with patients, but HATE the paper work. I realized that I not only limited my practice as a result, but that I also did not have a handle on Insurance billing and my stats because I had farmed them out to minimize my stress.
No more. Silkone greatly minimizes the aggravation with not just SOAP notes, but billing, posting, and keeping tract of stats, without the hassle of backups. We now do everything between my front desk person and I, without having to pay someone to do billing, with much less stress and knowing exactly how to bill and where I stand at any given time.
And to be able to access Silkone from anywhere is a huge bonus.
There is a learning curve when getting started, but I can’t think of better people to be supported by than the Silkone team. Anant has the patience of a saint.

I want to tell you what a great year we had in 2010! One of the biggest (and best) changes we made in our office was switching our clinic software to Silkone! The way you have designed the system is so user friendly and efficient; it's just amazing! My staff thought the conversion would be such a huge pain but found it very easy. My stat management in all areas of my practice is finally easy to view and the reports make it a breeze to see our growth. My clinical documentation has also never been better and faster! Lastly, the customer support has always been timely and helpful with no down time at all. Having a HIPPA compliant, web based system also allows me to access my clinic info from anywhere...no more backing up data and changing tapes! The low monthly fee (without a contract) is the easiest payment I make each month!

Thanks again!

I've used about 5-6 different software programs, for scheduling to billing, patient accounting and all of it. SilkOne provides all of the functionality I expected, and even more than I need. The versatility and depth is really terrific, lot's of bells and whistles. The layout is right-on, all in a chiropractic specific flow and all of the compliance tools you need.

SilkOne seamlessly blends the systems of visit documentation and 3rd party billing... with relative ease. All my computers are Macs and it's not a problem because it's cloud based.

I really researched all the software and even went to the largest trade show in our profession (Parker, Vegas) and spoke to every vendor before signing up with Silkone. At the time, they were the only company that did it all! Patient demographics and history filled out by the patient via a web portal. Patients sign in on an iPad in the office to update their symptoms, the encounter is fast.

Billing is fabulous! It is Internet based, so you don't need a special software install. I highly recommend them!

I just wanted to let you know what a good job your tech support is doing. I have been learning the system and having to resubmit a lot of claims. I have had a lot of questions. They get back to me quickly and write out how to use the program. When that didn't work and I had more questions Aniruddha Joshi called and immediately set up a meeting on my computer and showed me how to do it. They also wrote out notes while we were doing it so I would have something to refer to later. I have worked with David and Ricky and they have been really good at getting back to me.

I just want to thank all of you for all your help. We love the software and you have made the transition easy. Thanks again for your help.
We are so thankful we get to work with you.

Last week I used your website patient portal to reschedule an appointment from home and had a very positive experience. The software was easy to use and I foresee using it more in the future for those times when my schedule changes or when I am at home with my appointment book in front of me.

We really appreciate the fantastic support and your willingness to evolve the Silkone program to help your clients! That is exceptional.

Just wanted to personally thank you for all the hard work, time and effort you and your staff has given me and Brauchla Family Chiropractic getting SilkOne where we need it to be!

You guys are the best! Best response times and very thorough.